Our system is streamlined, updated, and well documented

Computer Troubleshooters (CT) have been great to work with.  The library’s network is streamlined, updated, and well documented instead of being pieced together as it was before.  Also, the computers all have the same operating systems, Windows 10, and Microsoft Office 2019 and are monitored and updated via CT.   Everyone at Computer Troubleshooters is knowledgeable and kind to us.  They don’t mind explaining things more than once and are very patient when we don’t know how to do things.  They don’t seem to mind having to attempt to figure out what we need from our sometimes less than expert description of the problem.  They are willing to work with us to procure e-rate funding for their services.  We have to top of the line product they offer because of the money we get from e-rate.  We would not be in the position we are now with our computer services if it weren’t for this money.